Category: Customer Support

Queen’s Jubilee June 2022

Queen’s Jubilee June 2022

Congratulations to her majesty. The Out of Hours will be operational over the long weekend as follows: Date Start End Thursday 2nd June 10am 1pm Friday 3rd June 10am 1pm Saturday 4th June (foc) 9am 1pm Sunday 5th June 10am 1pm

Meridian IT Partnership

Meridian IT Partnership

Customer announcement letter The quality of our customer services and the ongoing support of our application is and always will be, our priority.  To ensure this can continue, we have entered into a Service Partnership Agreement with Meridian IT Ltd. Meridian IT are a global services business.  Here in the UK, they specialise in IBM infrastructure and support…

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Christmas and New Year Support

Christmas and New Year Support

Date Office Out of Hours 24th Dec 9 :00-13:00 13:00-16:00 FOC 25th – – 26th – 10:00-13:00 27th – 10:00-13:00 28th – 10:00-13:00 29th 9:00-17:00 17:00-20:00 30th 9:00-17:00 17:00-20:00 31st 9:00-13:00 13:00-16:00 FOC 1st – 10:00-13:00 2nd – 10:00-13:00 3rd – 10:00-13:00 4th 09:00-17:30 17:30-20:00

Christmas Period Support Hours 2019

Christmas Period Support Hours 2019

Support will be available as follows for the 2019/20 Christmas Period. Please see out Contact Page for phone numbers Date Office Support Out of Hours   Sun 22 Dec   10:00-13:00   Mon 23 Dec 09:00-17:30 17:30-20:00   Tue 24 Dec 09:00-13:00 13:00-17:00 FOC Wed 25 Dec       Thur 26 Dec   10:00-13:00…

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Christmas Opening Hours 2018/19

Christmas Opening Hours 2018/19

It’s that time again and we would like to thank our customers for their support over the past year. We look forward to helping them grow their business over the twelve months. As usual we are publishing our support coverage over the holiday period.  Office hours support is of course included in your contract and…

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